1. Introduction
Welcome to Davy International Limited. (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website 1976ltd.com and interact with our services.
2. Contact Information
If you have any questions or concerns regarding this Privacy Policy, you may contact us at:
Davy International Limited.
71-75 Shelton Street,
London, WC2H 9JQ,
United Kingdom
Email: moc.dtl6791@retsambew (For faster responses, please contact us via WhatsApp.)
Facebook: https://www.facebook.com/1976ltd
3. Information We Collect
We collect and process various types of information, including:
- Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
- Order Information: Details of purchases, refunds, and interactions with our store.
- Technical Data: IP addresses, browser type, device information, and cookies.
- Communication Data: Messages sent to our support channels, including WhatsApp and email.
4. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders, including payments and deliveries.
- To provide customer service and respond to inquiries.
- To send order confirmations, promotions, and updates.
- To improve our website and services through analytics.
- To comply with legal obligations and prevent fraud.
5. Cookies & Tracking
We use cookies and tracking technologies for website functionality, analytics, and marketing. You can manage cookie preferences in your browser settings.
6. Data Sharing & Security
- We do not sell or rent personal data to third parties.
- We only share necessary data with trusted payment processors (e.g., PayPal) and delivery services to complete transactions.
- We implement security measures to protect against unauthorized access and data breaches.
7. Refund & Return Policy
We accept returns within 7 days of delivery, except for the following non-returnable categories:
1. Personalized & Custom-Made Products
Items tailored to your specifications, such as engraved jewelry or custom-fit clothing, cannot be resold and are non-returnable.
2. Underwear, Swimwear & Intimate Apparel
Due to hygiene reasons, returns are not accepted unless the item is defective or unworn with the hygiene seal intact.
3. Perishable Goods
Food, flowers, and similar perishables cannot be returned due to their short shelf life.
4. Digital Products
Downloaded software, e-books, and online courses are non-refundable to prevent unauthorized duplication.
5. Health & Beauty Products
Opened skincare, makeup, and hair care products are non-returnable for hygiene reasons. Unopened items with seals intact may be considered for returns.
Refund Process
- We deduct 3% payment processing fees for all refunds.
- Refunds are issued via PayPal or the original payment method.
- Refunds typically take 5-10 business days to process.
8. Data Retention
We retain customer data for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. You can request data deletion by contacting us.
9. Your Rights
Under UK and GDPR regulations, you have the right to:
- Access your personal data.
- Request corrections or deletions.
- Withdraw consent for marketing communications.
- Lodge complaints with the UK Information Commissioner’s Office (ICO) if you believe your data is misused.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.